Terms and Conditions
Welcome to Allure Premium Clinics. We are dedicated to facilitating your access to high-quality cosmetic
treatments and aesthetic procedures at our partner clinics around the globe. Below, we outline the
framework of our services, the obligations and rights of our clients, and the operational policies that
govern our engagement. By engaging with our services, you acknowledge and accept these Terms and
Conditions.
1. Services and Client Eligibility
1. Service Provision: Allure Premium Clinics acts solely as a facilitator, connecting clients
with our network of global partner clinics that specialize in cosmetic and aesthetic
procedures. We are not a healthcare provider, nor do we employ medical professionals.
2. Our Role: Allure Premium Clinics serves as a bridge between individuals seeking cosmetic
and aesthetic enhancements and a curated selection of top-tier clinics across the globe. Our
role encompasses:
● Facilitation: We coordinate consultations, bookings, and logistical arrangements for
clients seeking cosmetic procedures.
● Vetting: Each partner clinic within our network has been rigorously evaluated to meet
high standards of quality and safety.
● Consultation Support: While we do not provide medical services, we assist clients in
obtaining the necessary pre-consultation information to make informed decisions.
● Procedure Coordination: We organize all aspects of the procedure scheduling,
ensuring that client preferences and needs are communicated effectively to the partner
clinics.
3. Client Eligibility: To ensure a responsible and ethical approach to cosmetic procedures, we
have established the following eligibility criteria:
● Age Requirement: All clients must have reached the age of majority, defined as 18
years in most jurisdictions, to engage with our services.
● Consent for Minors: Clients under 21 years, considered minors in some regions, must
present consent from a parent or legal guardian. This consent must be documented in a
format that satisfies the legal requirements of the client’s and clinic’s locale.
● Legal Capacity: Clients must be able to demonstrate the capacity to enter into a
contractual agreement, which includes an understanding of the terms and conditions,
financial obligations, and the nature of the procedures sought.
4. Procedure-Specific Eligibility: Some procedures may require additional criteria to be
met by the client, including but not limited to, a comprehensive medical history review,
current health status, and acknowledgment of procedure-specific risks. To maintain the
integrity of the client-clinic relationship and ensure the safety and suitability of procedures,
we adhere to the following:
● Medical History Review: Clients must provide a comprehensive medical history,
which may include previous surgeries, ongoing treatments, medications, and any known
allergies or health conditions.
● Current Health Assessment: Certain procedures might necessitate a current health
examination, possibly requiring clearance from a medical professional to proceed.
● Risk Acknowledgment: Clients are required to engage in a detailed briefing on the
specific risks associated with their chosen procedure. This may involve consultations with
specialists to discuss potential complications and post-operative care requirements.
● Informed Consent: Clients must sign an informed consent form, which is a legally
binding document acknowledging the risks, benefits, alternatives, and the voluntary
nature of the procedure.
● Follow-Up Care: Some procedures may necessitate a commitment from the client to
engage in follow-up care, including post-operative appointments, recovery protocols, and
lifestyle adjustments to ensure optimal results.
2. Booking, Payment, and Financial Terms
1. Booking Procedures: Bookings are to be made exclusively through our official
communication channels, which include our website, direct telephone lines, or through an
authorized Allure Premium Clinics representative.
2. Payment Obligations: Our financial policy is designed to be transparent and
client-friendly, with the following stipulations:
● Advance Payment: To secure a booking, clients are required to pay in advance for the
procedure and any related services. This ensures the reservation of the clinic’s time and
resources.
● Deadline: The full balance is due no later than fourteen (14) days before the scheduled
departure for the procedure. This timeline allows for the completion of all necessary
pre-procedure arrangements.
● Non-payment Consequences: If full payment is not received by the stipulated
deadline, the booking will be automatically canceled. Any deposits or partial payments
previously made will be non-refundable in this scenario.
● Payment Confirmation: Upon receipt of payment, clients will be provided with final
confirmation of their booking and a receipt.
3. Authorization to Deduct:
● Initial Payment: To secure your booking, an initial payment (deposit) is required. You
have the option to provide your card details for processing this payment or to make the
payment online through our secure payment portal.
● Automatic Payment of Remaining Balance: For your convenience, we offer the
option to automatically charge your card for the remaining balance of your procedure 21
days before your scheduled appointment date. If you choose this option, you authorize
Allure Premium Clinics to collect the remaining payment directly from your card without
further action required on your part.
● Card Details and Security: Allure Premium Clinics adheres to strict Payment Card
Industry (PCI) Data Security Standards to ensure the protection of your card information.
Your card details are securely stored and processed by our trusted payment gateway.
● Refusal of Automatic Payment: If you prefer not to allow automatic payment, you
must inform us in writing at least 30 days before your scheduled procedure date. In this
case, you will be responsible for manually paying the remaining balance within the
specified timeframes outlined in your booking confirmation.
● Failed Payments: If the automatic payment fails for any reason (e.g., insufficient funds,
expired card), we will make reasonable attempts to contact you to update your payment
information. If we are unable to collect the payment within 5 business days, your
procedure may be subject to cancellation, and the cancellation policy will apply.
4. Accepted Payment Methods: To accommodate diverse client needs, we offer several
payment options:
● Credit Cards: We accept all major credit cards, which provide a convenient and
immediate payment method.
● Debit Cards: Debit card payments are also accepted and are a straightforward way to
pay directly from your bank account.
● Secure Transactions: All transactions are processed through secure, encrypted
channels to protect client financial information.
● Payment Plans: In select cases, payment plans may be available. Clients interested in
this option should discuss its availability with our representatives during the booking
process.
5. Additional Financial Considerations
● Pricing Transparency: All costs associated with the procedure and additional services
will be clearly outlined during the booking process, with no hidden fees.
● Currency Exchange: For international clients, payments will be processed in the
clinic’s local currency, or in a major currency as applicable, with exchange rates provided
at the time of payment.
6. Financial Assistance:
● Insurance Inquiries: Clients who have medical or travel insurance should inquire with
their providers about coverage for the selected cosmetic procedures.
● Consultation on Costs: We offer financial consultation services to assist clients in
understanding the full scope of their financial commitment.
3. Pricing Structure and Additional Fees
At Allure Premium Clinics, our pricing strategy is meticulously crafted to provide transparency and
value to our clients while ensuring access to premier cosmetic and aesthetic services worldwide.
1. Variable Pricing: Our pricing model is dynamic and considers various factors to provide a
personalized experience:
● Clinic Location: The geographical location of our partner clinics can affect the overall
cost due to differences in the local economy, operational costs, and regional pricing
standards.
● Surgeon Expertise: The experience level and reputation of the surgeon performing the
procedure contribute to the pricing. Renowned surgeons with extensive credentials may
command higher fees.
● Procedure Complexity: Costs may vary based on the complexity and duration of the
procedure. More intricate surgeries requiring advanced skills or longer operating times
will be priced accordingly.
● Custom Requirements: Additional client-specific requests such as special
post-operative care, use of particular materials or technology, or expedited scheduling
can influence the final cost.
● Inclusive Packages: We offer packages that may include the procedure, preoperative
consultations, post-operative care, accommodation, and sometimes even local
transportation. These packages are tailored to the client's needs and can offer cost savings
compared to individual service pricing.
2. Facilitation Fee: Our facilitation fee reflects the comprehensive suite of services we
provide:
● Coordination: This includes end-to-end management of the procedure booking, travel
arrangements, and clinic coordination.
● Consultation Support: We offer assistance with initial consultations and provide
information to help clients make informed decisions.
● Personalized Care: A dedicated representative will be assigned to guide clients
through each step of the process, ensuring personalized attention and service.
● Fee Transparency: The facilitation fee is included in the price quotations provided to
clients to ensure there are no surprises.
3. Price Adjustments: Price stability and predictability are important to us, but certain
factors may necessitate adjustments:
● Market Fluctuations: Changes in market conditions, currency exchange rates, and
local economic factors can influence pricing structures.
● Medical Advancements: As new techniques and technologies emerge, pricing may be
adjusted to reflect these advancements and the value they provide.
● Regulatory Changes: Modifications in healthcare regulations or insurance coverage
standards in various countries can affect costs.
● Notification of Changes: While we reserve the right to modify our prices, we commit
to notifying clients of any changes as soon as practicable.
● Lock-In Rates: Once a client has received a final quote and provided payment, the
quoted price for the procedure is locked in and protected against any subsequent price
adjustments.
4. Additional Costs
● Unanticipated Expenses: In rare cases, unforeseen circumstances during surgery may
necessitate additional medical attention, resulting in extra charges. Clients will be
informed promptly if such situations arise.
● Optional Extras: Additional services such as luxury accommodation upgrades,
extended post-operative care, or additional cosmetic treatments can be arranged for an
extra fee.
5. Final Quote Confirmation: Clients are encouraged to review their final quote thoroughly
and confirm all services and fees before proceeding with payment to ensure complete
understanding and agreement.
4. Cancellation, Rescheduling, and Refund Policies
1. Cancellation Fees: Cancellation of a scheduled procedure may incur a fee, which varies
depending on the timing and reason for such cancellation. Our comprehensive cancellation
policy provides detailed information regarding potential fees.
2. Refund Processing: In the event of a cancellation that qualifies for a refund, the processing
of such refunds will adhere strictly to our cancellation policy and may take up to thirty (30)
business days to reflect in the client's account.
5. Medical Considerations and Limitation of Liability
1. Disclosure of Risks: Allure Premium Clinics prioritizes client education on the potential
risks and complications associated with cosmetic and aesthetic procedures. Our commitment
includes:
● Risk Information: Provision of comprehensive information about risks, which can
range from minor and temporary side effects to more serious complications, specific
to each type of procedure.
● Informed Consent Documentation: Presentation of detailed informed consent
forms that outline the potential risks and realities of the chosen procedures. These
documents are designed to ensure clients fully understand the scope and nature of
the risks involved.
● Professional Consultation: Arrangement of consultations with medical
professionals who will explain the risks in relation to the client’s personal health
profile.
2. Client Disclosure Obligations: Clients are required to fully disclose any pre-existing
medical conditions, known allergies, or current medications during the initial consultation
with the partner clinic. A successful outcome for any cosmetic procedure relies heavily on
open communication regarding the client’s medical history:
● Medical History Forms: Clients will be asked to fill out detailed medical history
forms that must be completed honestly and thoroughly.
● Disclosure of Allergies: Full disclosure of any known allergies that could affect the
procedure or recovery process is mandatory.
● Medication and Supplements: Clients must list all current medications and
dietary supplements, as these can impact surgical outcomes and anesthesia.
3. Disclaimer of Medical Liability: Allure Premium Clinics disclaims any responsibility for
medical outcomes or complications that may arise as a result of procedures performed by
partner clinics. While Allure Premium Clinics facilitates the connection between clients and
high-quality clinics, it is important to understand the scope of our responsibility:
● Partner Clinic Responsibilities: The execution and outcomes of the medical
procedures rest solely with the partner clinics and the medical professionals performing
the procedures.
● Non-Liability: Allure Premium Clinics does not accept liability for any medical
complications or outcomes resulting from the procedures. We serve as a liaison and
support throughout the process but are not involved in the medical decision-making or
execution.
● Quality Assurance: Although we vet partner clinics for quality standards, the inherent
risks of medical procedures cannot be completely eliminated.
4. Additional Medical Considerations
● Post-Operative Care: Clients will receive instructions on post-operative care and
recovery, which are crucial for the best possible outcome and must be followed diligently.
● Emergency Protocols: In the rare event of a medical emergency, partner clinics will
have protocols in place, which will be communicated to the client beforehand.
● Follow-Up Appointments: Scheduled follow-up appointments are a critical part of the
post-operative process and are required to monitor recovery and address any concerns.
6. Intellectual Property Rights
At Allure Premium Clinics, we recognize the value of our intellectual assets and rigorously safeguard
them in accordance with applicable intellectual property (IP) laws and regulations.
1. Ownership and Restrictions: Our IP portfolio encompasses a diverse range of creative
and proprietary content that includes but is not limited to the following:
● Website Content: This includes all textual content, graphics, user interface, layout, and
design elements present on our official website.
● Promotional Materials: All materials created for the purpose of promoting our
services, such as brochures, flyers, digital ads, and promotional videos.
● Branding Elements: Our distinctive logos, trademarks, service marks, trade names,
brand names, and corporate identity that represent Allure Premium Clinics' brand in the
market.
● Educational Content: Any informational guides, FAQs, articles, blog posts, and client
testimonials published by Allure Premium Clinics.
● Photographic and Multimedia Content: Original photographs, illustrations,
animations, and audio-visual materials produced by or for Allure Premium Clinics.
● Custom Software and Tools: Any proprietary software, applications, or digital tools
developed to enhance our service offerings, including booking systems, client relationship
management tools, and interactive features.
2. Use of Intellectual Property:
● Personal Use: Visitors to our website and users of our promotional materials may use
such content for personal, non-commercial purposes, such as gaining information about
our services.
● Prohibited Acts: It is strictly forbidden to replicate, distribute, modify, create
derivative works from, publicly display, or exploit our content without obtaining prior
written consent from Allure Premium Clinics.
● Licensing: Should any individual or entity wish to use our intellectual property for
purposes beyond personal use, a formal licensing agreement must be negotiated and
executed with Allure Premium Clinics.
3. Protection and Enforcement:
● Monitoring: We actively monitor the digital landscape for unauthorized use of our
intellectual property.
● Legal Action: We reserve the right to take legal action against any infringement of our
intellectual property rights, which may include seeking damages and injunctive relief.
● Contact for Authorization: To obtain permission for use of our intellectual property,
please contact Allure Premium Clinics' legal department for further guidance and to
request a licensing agreement.
4. Attribution and Acknowledgments:
● Third-Party Content: Any content owned by third parties will be clearly identified and
attributed to its respective owners, and their intellectual property rights will be respected
and adhered to in all our operations.
7. Data Privacy and Confidentiality
1. Commitment to Privacy: Protecting the privacy and personal information of our clients is
paramount. Our Privacy Policy, available upon request, outlines our practices regarding the
collection, use, and protection of personal data.
8. Liability in Unforeseen Circumstances
1. Unforeseen circumstances are considered as events beyond the control of Allure Premium
Clinics and the client, which prevent the execution of scheduled procedures. The following are
detailed descriptions of such instances:
● Natural disasters: These include, but are not limited to, severe weather events such as
hurricanes, earthquakes, floods, wildfires, or any other natural phenomena that disrupt
travel plans, damage infrastructure, or create hazardous conditions that impede the
client’s ability to undergo a scheduled procedure.
● Political unrest: Situations arising from political instability such as civil unrest,
military actions, governmental changes, or travel bans that directly impact the client's
ability to safely travel to or from the destination where the procedure is scheduled, or that
disrupt the operating capacity of our partner clinics.
● Strikes or transportation disruptions: This encompasses labor disputes, strikes, or
stoppages impacting the transportation sector, including airline pilot strikes, airport
personnel strikes, public transportation strikes, or any other labor-related disruptions
that delay or cancel flights, trains, buses, or other forms of transportation relied upon by
the client to arrive at the procedure location.
2. Exemption from Liability: Allure Premium Clinics shall not be held liable for any delays,
cancellations, or service modifications resulting from circumstances beyond our reasonable
control, including but not limited to natural disasters, labor strikes, or political instability.
3. Rescheduling Due to Unforeseen Events: While we strive to accommodate rescheduling
requests, we cannot guarantee the availability of the desired procedure date. Clients may
incur additional travel and accommodation expenses, which are not covered by Allure
Premium Clinics. We recommend the purchase of flexible travel arrangements or travel
insurance.
4. Actions from Allure Premium Clinics: In the event of such unforeseen circumstances,
Allure Premium Clinics will:
● Work closely with the client to attempt to reschedule the procedure to a later date, subject
to availability and the resolution of the disruptive event.
● Assist the client in navigating the disruptions, providing information and support to the
best of our abilities.
● Waive any Allure Premium Clinics’ rescheduling fees that would normally apply;
however, clients may still be responsible for any additional costs incurred from our
partner clinics or other service providers.
● Not be liable for additional costs incurred by the client due to these circumstances, such
as, but not limited to, extended accommodation, flight changes, or other travel expenses.
● Recommend clients to maintain communication with their travel insurance provider to
understand coverage for such events.
● Clients are advised to keep informed of potential risks to travel and to have contingency
plans in place. It is highly recommended to purchase comprehensive travel insurance that
covers cancellations and disruptions due to unforeseen circumstances.
5. The above conditions are considered 'force majeure', and as such, release both Allure
Premium Clinics and the client from their contractual obligations without penalty, insofar as
the procedure cannot be performed as agreed due to such events.
9. Governing Law and Dispute Resolution
The following provisions are designed to outline the legal framework and procedures for resolving
disputes that may arise from or in connection with the Terms and Conditions set forth by Allure Premium
Clinics.
1. Arbitration: Any dispute arising from these Terms and Conditions shall be resolved
exclusively through binding arbitration, subject to the laws of the jurisdiction where the
partner clinic is located.
10. Amendments to Terms
1. Right to Amend: Allure Premium Clinics reserves the right to modify these Terms and
Conditions at any time, without prior notice. Continued use of our services following such
amendments constitutes acceptance of the new terms.
Cancellation and Refund Policy
We at Allure Premium Clinics recognize that unforeseen events can occur, necessitating the cancellation
of a procedure. Our cancellation and refund policy are designed to be fair and clear to all our clients,
ensuring that we provide a consistent and equitable approach to handling such situations.
1. Cancellation Notice Periods and Refunds
The following outlines the refund percentage based on the notice period given before the scheduled
procedure:
1. Full Payment Cancellation Notice
Cancellation Notice Period Refund Percentage
Full payment: 30 days or more before the scheduled procedure 100% refund of the procedure cost
Full payment: 15-29 days before the scheduled procedure 50% refund of the procedure cost
Full payment: 7-14 days before the scheduled procedure 25% refund of the procedure cost
Full payment: Less than 7 days before the scheduled procedure No refund
2. Down Payment Cancellation Notice
Cancellation Notice Period Refund Percentage
Down payment: within 30 days from payment date 100% refund of the down payment
Down payment: beyond 30 days from payment date No refund
3. Exceptions to Refunds
Refunds will not be issued in the following scenarios:
1. Client-Side Issues
● Inaccurate or incomplete information in the medical questionnaire.
● Failure to attend the scheduled procedure.
● Non-compliance with pre-operative instructions.
● Cancellation due to personal reasons or change of mind.
2. Unforeseen Circumstances
Unforeseen circumstances are considered as events beyond the control of Allure Premium Clinics
and the client, which prevent the execution of scheduled procedures. The following are detailed
descriptions of such instances:
● Natural disasters: These include, but are not limited to, severe weather events such as
hurricanes, earthquakes, floods, wildfires, or any other natural phenomena that disrupt
travel plans, damage infrastructure, or create hazardous conditions that impede the
client’s ability to undergo a scheduled procedure.
● Political unrest: Situations arising from political instability such as civil unrest,
military actions, governmental changes, or travel bans that directly impact the client's
ability to safely travel to or from the destination where the procedure is scheduled, or that
disrupt the operating capacity of our partner clinics.
● Strikes or transportation disruptions: This encompasses labor disputes, strikes, or
stoppages impacting the transportation sector, including airline pilot strikes, airport
personnel strikes, public transportation strikes, or any other labor-related disruptions
that delay or cancel flights, trains, buses, or other forms of transportation relied upon by
the client to arrive at the procedure location.
3. Rescheduling and Change of Plans
● Rescheduling due to unforeseen circumstances is dependent on clinic availability and
may not always be possible on the same day.
● Travel expenses affected by rescheduling are non-refundable, as they fall under the
policies of respective travel providers.
● Clients are advised to book flexible travel options or travel insurance to cover potential
losses.
4. Late Arrivals
● No refunds for late arrivals, regardless of reason.
● Clients may attempt to reschedule based on clinic availability but are responsible for any
additional costs.
● Some clinics may impose rescheduling fees.
3. Process for Cancellation
To cancel a procedure, clients must:
● Contact Allure Premium Clinics at (718) 540-7413 immediately.
● Provide a clear statement of the cancellation reason and any supporting documentation.
● Our team will assess the request and process applicable refunds within 10 business days.
4. Additional Information
Allure Premium Clinics may amend the cancellation and refund policy at any time without notice. Clients
are encouraged to purchase travel insurance to cover unexpected cancellations or disruptions.
Contact Us
For any inquiries or further clarification regarding the cancellation and refund policy, please reach out to
Allure Premium Clinics at the contact number provided.